Monday-Friday: 8:00 AM – 6:00 PM Central Time
Saturday-Sunday: If you have an urgent issue (a) email details to Celeste and (b) leave a voicemail on the technical support line. You may also send a text.
Holidays: Closed New Years, Thanksgiving, Christmas Eve, and Christmas Day
Sensational Brain LLC
3929 Broken Rdg
Galesburg, MI 49053
For details on shipping and payment,
Requests for Missing or Replacement CEU Certificates
Please check your junk/spam folders before requesting certificates. You will find your certificate email there 99.9% of
the time. If it is not there, AOTA requires that we make positive identification of the recipient before reissuing certificates.
Please provide the following information:
Your full name if you are not submitting your request from an email address that displays your name or your name has changed (e.g., email uses maiden name but certificate was issued using your married name)
Title of webinar completed
Approximate date of webinar post-test
Whether you attended via GoToTraining or view-on-demand
Purchase receipts and post-test documents, if available